Terms & Conditions
Copper Box Vintage – Terms and Conditions
1. Welcome to Copper Box Vintage
By accessing our website or purchasing from our collection, you agree to these Terms and Conditions. We’re proud to offer pre-loved furniture with character, history, and purpose. Every piece has a story—and we want yours to be a good one.
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2. Product Descriptions & Authenticity
• All items are used, vintage, or restored, and sold as-is.
• We provide detailed descriptions, dimensions, and photographs to help you make informed decisions.
• Natural wear, patina, and imperfections are part of the charm and authenticity of vintage furniture.
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3. Pricing & Payment
• Prices are listed in GBP and include VAT where applicable.
• Payment is required in full at checkout via secure methods (e.g. credit/debit card, PayPal).
• We reserve the right to update pricing or withdraw items at any time.
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4. Delivery & Collection
• Delivery options and fees are shown at checkout. We partner with trusted couriers who understand how to handle vintage items with care.
• You may also choose to collect your item from our South London studio by appointment.
• We are not liable for delays caused by third-party couriers, but we’ll support you in resolving any issues.
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5. Returns & Refunds
• Due to the nature of vintage goods, returns are only accepted for items that arrive damaged or significantly misdescribed.
• Claims must be made within 48 hours of delivery, with supporting photos.
• Refunds will be processed within 14 days of approval.
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6. Sustainability & Circularity
• We are committed to reducing waste and promoting circular design.
• Packaging is minimal, recyclable, and reused wherever possible.
• We encourage customers to donate or resell items they no longer need—keeping furniture out of landfill and in loving homes.
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7. Liability
• Copper Box Vintage is not responsible for any injury, damage, or loss resulting from the use or placement of purchased items.
• Buyers are responsible for ensuring items are suitable for their space and use.
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8. Intellectual Property
• All content on our website—including images, descriptions, and branding—is owned by Copper Box Vintage and may not be reused without permission.
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9. Privacy & Data Protection
• We respect your privacy. Personal data is handled in accordance with our Privacy Policy
• We do not share customer data with third parties except for delivery purposes.
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10. Governing Law
• These Terms are governed by the laws of England and Wales.